Delete Your Lumo Bites Account
To request deletion of your Lumo Bites account and associated data, please email info@lumobitespet.com from your registered email address with the subject line 'Account Deletion Request'.
What gets deleted:
- Your profile information (name, email, phone)
- Your booking history
- Your messages
- Your sitter profile (if applicable) including ID verification documents
- Your saved pet profiles
What may be retained:
- Transaction records required for tax/legal compliance (retained for 7 years per US law)
- Anonymized analytics data
Note: We will process your request within 30 days and send confirmation once completed.